Japan Airlines’ First Class: Is the Upgrade Worth It?

Japan Airlines has made headlines after ranking seventh in Skytrax’s World’s Best First Class Airlines, but is the upgrade really worth it? Passengers are raising eyebrows over the airline’s first-class experience, citing small entertainment screens and a lack of privacy doors that fail to deliver the premium feel expected at such a high price point.

The first-class cabin on the Boeing 77300 ER boasts a 121 seat layout with direct aisle access, offering spacious seating with a 78.5-inch pitch and 33-inch width. However, the absence of doors compromises the much-desired privacy, leaving travelers exposed to distractions from the aisle. While the newer Airbus A351000 features tall privacy walls and manual doors, they fall short of the automatic sliding systems seen in competitors like Emirates.

Dining is a highlight, with Japan Airlines serving an impressive five-course meal featuring exquisite Japanese cuisine. Yet, it didn’t make the top ten for onboard catering in the 2024 awards. The beverage service is robust, offering premium champagne and a variety of sake, but passengers may feel the pinch when they realize they’re paying up to $20,000 for a round trip—more than double the business class fare.

In-flight entertainment lags behind competitors, with a modest 23-inch touchscreen and limited movie selection, while service remains commendable, with attentive cabin crew catering to every need. Amenities include luxurious kits and a Tempur-Pedic mattress pad, but the baggage allowance mirrors that of business class, raising questions about value.

In conclusion, while Japan Airlines’ first class offers some luxurious touches, many passengers are left wondering if the upgrade is truly worth the staggering price tag. With similar amenities and service levels, the allure of first class may not justify the expense. For those considering a splurge, it might be time to reassess what truly defines luxury in the skies.